Al-Imdaad Foundation

Description of services

The Al-Imdaad Foundation is a non-profit humanitarian aid relief organisation (NGO) registered in the Republic of South Africa, dedicated to providing humanitarian services in crisis and non-crisis situations to most needy orphans, widows and destitute, irrespective of race, religion, culture, creed and geographical boundary.

Return; Refund and cancellation policies

We will refund donations to donors in full within 30 days.

Transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

Governing law

This website is governed by the laws of South Africa.

Country of domicile

Al-Imdaad chooses South Africa as its domicilium citandi et executandi for all purposes.

Company information

This website is run by the Al-Imdaad Foundation based in South Africa trading as Al-Imdaad Trust.

Customer Privacy policy

The Al-Imdaad Foundation shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: Current Legislation.

Payment options accepted

Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Al-Imdaad Foundation’s bank account, the details of which are on this website.

Card acquiring and security

Card transactions will be acquired for the Al-Imdaad Foundation via PayFast and PayGate (Pty) Ltd who are approved payment gateways for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no card details are stored on the website. Users may go to Payment Gateway South Africa - DPO South Africa to view their security certificate and security policy.

Customer details separate from card details

Customer details will be stored by the Al-Imdaad Foundation separately from card details which are entered by the client on PayFast’s and DPO PayGate’s secure sites. For more detail on DPO PayGate refer to Payment Gateway South Africa - DPO South Africa.

Variation

The Al-Imdaad Foundation may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Al-Imdaad Foundation’s contact details

Our physical address, postal address, email and telephone numbers are listed at the bottom of this page.

Anonymous Receipts

Anonymous Receipts if enabled will show "Anonymous" as your name on your receipts . If you do not want your name to be shown on your receipts , enable Anonymous Receipts.If you do want your name to be shown on your receipts select "No" for Anonymous receipts .

Debit Order Terms and Conditions

I / We hereby request, "instruct" and authorise you to draw against my / our account with the above mentioned bank stipulated amount. I / We understand that all such withdrawals from my / our bank account by you shall be treated as though they had been signed by me / us personally.

We understand that the withdrawals hereby authorise will be processed by computer through a system known as the ACB Magnet Tape Service and I / We also understand that details of each withdrawal will be printed on my bank statement or on acompanying voucher.

This authority may be cancelled by me / us by giving you thirty days notice in writing. I / We shall not be entitled to any amounts, which you have withdrawn in terms of the above transaction while authority was in force.

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